Patient Support Center

Overview of the department

As a department comprehensively managing affairs related to care for patients and their families, the Patient Support Center supports the former’s daily lives through secure and reliable services, while reducing burdens placed on medical staff.

Department of Patient Consultation

Major business activities

The Department of Patient Consultation provides various types of consultation, including managing patients’ and their families’ questions about the medical aspects of diseases, cancer care, and medical safety, as well as their anxiety over daily life and hospitalization, with the aim of improving the quality of medical services for the former.

Department of Hospitalization Support

Major business activities

To provide hospitalized patients and their families with secure inpatient care, the Department of Hospitalization Support provides support for them while reducing burdens placed on medical staff through the following activities:

(1) Activities related to patient support for hospitalization
(2) Activities related to the collection and use of patient information for hospitalization
(3) Activities related to collaboration with medical departments and central care facilities
(4) Other activities related to hospitalization support

Department of Preoperative Examination Support

Major business activities

The Department of Preoperative Examination Support systematically and efficiently performs the following activities prior to surgical procedures and examinations, which are burdensome for patients, to provide secure and safe medical services while reducing burdens placed on medical staff:

(1) Activities related to the coordination of preoperative examinations
(2) Activities related to the collection and use of patient information for surgery/care
(3) Activities related to collaboration with medical departments and central care facilities
(4) Other activities related to preoperative examination support